OMNICHANNEL
What is the Technology Behind a Good Omnichannel Solution?
Learn more
OMNICHANNEL
What is the Technology Behind a Good Omnichannel Solution?
Learn more
OMNICHANNEL
What is the Technology Behind a Good Omnichannel Solution?
Learn more
OMNICHANNEL
What is the Technology Behind a Good Omnichannel Solution?
Learn more

Current Offerings

FPT DPS CX Solutions delivers innovative, on-demand, personal experiences designed with a mobile-first approach. With a focus on flexibility – in scope, price, and time – they play a crucial role in enabling data visibility, data integrity, process efficiency, and people productivity.

Products
& Platform

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Transportation Booking Solution

BUS BOOKING CHATBOT

Olympus is bus and coach management Solution that helps vehicle operators streamline their business and maximise their revenue.

We help your transportation business be the best it can be.

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Voice Bot As a Service

VAAS

Say ‘hello’ to the future of conversational experience With the ever-increasing complexity of reaching the masses with limited resources, companies are looking for ways to optimize and reduce manual touchpoints.

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Chatbot as a Service

CAAS

Always Be Available 24/7 and support your Customers With Proactive and interactive Chatbots.
Deploy AI or keyword chatbots with multiple channels and provide faster customer support at a lower cost.

icon AkaChat

Customer engagement Orchestrator Solution with Omnichannel Plugins

Redefine Customer Engagement via Messaging Apps using single API connection to Multiple Social Platforms.

Industry based success stories

We have already delivered tremendous value to many clients across the world. Some of our most significant projects have been:
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SMS SOLUTION

Customer Electrolux

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ONLINE TO OFFLINE

Via Mobile App Solution

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Hotline solution

Customer The Coffee House

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Industries We Serve

Our Partner Ecosystem

Our Clients

About Us

Established as one of FPT Software subsidiaries, FPT Digital Processing Services (DPS) has the mission to deliver comprehensive Business Process Outsourcing (BPO) solutions, allowing our customers to optimize their operation cost and focus their resource on high-value core business activities.

As part of BPO solution, we offer modern Contact Center Services that powered by well-trained agents, state-of-the-art Artificial Intelligence, and innovative Technology for your business.

We combine the advanced technology of FPT.AI, infrastructure know-how of FPT Telecom, plus world-class operation and skillful workforce of FPT Software to provide comprehensive and synergy solution. Our solution has proven to streamline our clients’ Customer Relationship Management processes, improve their customer satisfaction, and significantly increase clients’ business growth and profitability.

Contact Us

We love to hear from you

Please tell us your story, we will let you know how our digital solution work for your business.

A: FPT Software Ho Chi Minh, Ftown 3, Vo Chi Cong Street, Saigon Hi-Tech Park District 9, Ho Chi Minh City, Vietnam

T: 866-246-357

E: info@fsoft.com.vn